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Frequently Asked Questions

 Explore our FAQs to find solutions to your insurance inquiries and empower yourself with knowledge to safeguard what matters most.

Whether you’re seeking clarity on the ins & outs of coverage, wanting information on policy types, or exploring ways to protect your assets, we hope this resource helps!


Q: What is insurance, and why do I need it?

A: Insurance is the promise of an agency to cover a damage or loss in exchange for the payment of premiums on the part of the insured.

Though the extent of coverage depends on the policy, it is very beneficial to have insurance.

Insurance protects you from having to bear the full weight of a loss alone– whether that be financial or property loss.


Q: Does Mid State Insurance insure me directly?

A: Mid State Insurance is an independent brokerage agency. Our agents shop multiple carriers on your behalf and help you select the agency and policy that is best for you.


Q: Why Mid State?

A: Mid State has been operating in the Columbia, Tennessee, and wider Middle Tennessee area for over 60 years. We offer clients decades of experience and a team of professionals that are well acquainted with the insurance industry. As an independent agency, we offer the flexibility of multiple carriers and policy options to best fit your needs.


Q: What types of insurance does Mid State Insurance offer?

A: Mid State Insurance offers various types of insurance (auto, home, life, commercial, personal liability). For additional information, visit our Products tab and browse our website.


Q: How can I get a quote?

A: To get an instant insurance quote, click here.


Q: How do I file a claim?

A: To file a claim, give us a call or email your insurance agent directly.


Q: How do I set up an appointment?

A: If you would like to set up an appointment, fill out the contact form on the Contact Us Page or give us a call at 931-388-8332.


Q: I have had a positive experience with Mid State Insurance and would like to offer my feedback. How can I do so?

A: If you have been pleased with the service provided at Mid State Insurance, we would love to hear from you! We greatly value our customer feedback and would like to know how we can continually improve our services for you. Leave us a Google review or send us an email at [email protected] so we can post your testimonial.


If you have any additional questions, please do not hesitate to get in touch with us. You can email [email protected] or give us a call at 931-388-8332.

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